Community Associate

A Community Associate to be the face of our co-working space and provide essential support to our Corporate Services & HR Solutions team. You'll be the first point of contact for our members and guests, creating a positive and professional first impression. This role also manages a wide range of business services and administrative tasks that contribute to the smooth operation of our business and our client's success. 

1. Member & Guest Services: 

• Greet and assist members, guests, and potential clients with a professional and friendly demeanor.  
• Handle incoming and outgoing mail and packages of members & hosted employee.  
• Assist members and hosted employee with booking meeting rooms, using equipment, and resolving issues.  
• Ensure the working area & meeting rooms are always tidy and presentable.  
• Handle onboarding checklists, parking cards, entrance cards, welcome kits, sim/card and Grab arrangements for members/hosted employee as required. 
• Conduct tours of the co-working space, promote and explain the benefits of membership to prospective clients.  
• Assist with outreach initiatives and community events, contribute to a positive and inclusive community atmosphere.  
• Perform basic administrative tasks, such as data entry, filing, and maintaining member records.  
• Identify and report any maintenance or security issues. 

2. Admin Services: 

• Handle Visa/Work permit/Residence cards for members/hosted employee as assigned.  
• Provide administrative support to hosted employee/members at the co-working space and in client’s private offices in HCMC (including but not limited to arranging cars, flights, taxis, hotels, office buying, etc.). 
• Resolve office-related malfunctions and respond to requests or issues in co-working spaces and private offices including issues related to Glassdoor, carpet, air conditioning, etc. 
• Liaise with suppliers, manage vendor relationships, and follow up on payments.  
• Track and manage co-working & private offices expenses, ensuring accurate budgeting and reporting.  
• Assist with procurement processes, including ordering supplies and equipment.  
• Assist with event coordination and setup. 

3. Others: 

• Support the training activities for receptionist trainees.  
• Partner with other members within Business Unit (Corporate Services and HR Solutions) and the company to expand opportunities and manage customer territories. 

• Good English communication skills. 
• At least 1 year of experience in a receptionist cum admin role. 
• Proactive and quick learner. 
• Facility management experience is a plus. 

• We champion your growth, offering pathways to advance your career and celebrating your milestones along the way.
• Our benefits package is designed to support your well-being, ensuring you feel valued and part of a team that's always moving forward.
• Our consultancy transcends boundaries and is tailored to meet the unique needs of each client, ensuring that your work is always fresh and impactful.
• With us, every day is a new chapter of discovery. Our agile approach to business means you'll enjoy a rich variety of missions, constantly expanding your horizons.
• We are a multicultural company located in Thao Dien, offering breathtaking views of Landmark 81 that inspire creativity and innovation.