Sales Team Leader

Way beyond a simple consulting firm, Source of Asia is an international business accelerator. In simple words, we enable our customers to explore, operate and grow business in Vietnam, across ASEAN, and further afield. We thrive on challenges, permanently motivated to learn and grow along the way. We believe success lies in the human relationships we build. This dynamic environment is the ideal gateway for talents, who believe, like we do, in sustainable growth. Our fast-growing company is permanently looking for new talents.

The following job description pertains to an external position that we are currently hiring for on behalf of our client. Submit your application today!

Customer Acquisition & Consulting:

• Find potential customers interested in interior design: Set up appointments and gather customer requests or feedback.
• Advise customers on the company's designs and services both directly and indirectly through online channels such as phone, Facebook, Zalo, and Zalo OA.
• Communicate the values that the company offers and persuade customers to use the company's services.
• Collaborate with the design and construction teams for site surveys and provide estimated quotes for customers.
• Assist in marketing activities to attract and engage customers (will be guided according to a specific plan).

Customer Care:

• Monitor and update the progress of all individual and team projects, and promptly support team members with any customer-related issues.
• Assist customers in their interactions with contractors.

Training & Team Management:

• Guide team members in consulting and handling customer-related issues.
• Train team members on new tools and products (when available).
• Plan and monitor the team's activities in customer acquisition, consulting, and marketing support to ensure weekly/monthly/quarterly goals are met.
• Ensure the attendance and discipline of the entire team.
• Schedule the work of the entire team.

Administrative Tasks:

• Record and report the number and status of customers daily/weekly/monthly.
• Check and update customer status in the Customer Relationship Management (CRM) system.
• Report the team's customer situation weekly to the Store Manager and Project Manager.

Education and Experience:

• College/University graduate.
• Prefer candidates who graduated in interior design or related construction fields.

Skills:

• Good sales skills with clear and effective communication.
• Proactive in planning and finding new clients.
• Good customer care skills and quick problem-solving abilities.
• Good English communication and proficiency in office software.
• Ability to organize, manage, and train small teams.

Experience:

• Minimum 2 years of experience as a senior sales executive in interior design.
• Minimum 1 year of experience as a sales leader in interior design.
• Knowledge of SketchUp is an advantage.

Personal Qualities:

• Proactive, able to work independently and in a team.
• Honest, careful, hardworking, and highly responsible.
• Able to handle sales pressure.

• Competitive salary package: 10.500.000 VND Gross plus commission.
• Opportunities for professional growth and development within a dynamic team environment.
• Comprehensive training and support are provided to enhance technical skills and knowledge.
• Access to cutting-edge tools and software to support job responsibilities.
• Other employee benefits follow company policies.