Workspace Experience Executive

Way beyond a simple consulting firm, Source of Asia is an international business accelerator. In simple words, we enable our customers to explore, operate and grow business in Vietnam, across ASEAN, and further afield. We thrive on challenges, permanently motivated to learn and grow along the way. We believe success lies in the human relationships we build. This dynamic environment is the ideal gateway for talents, who believe, like we do, in sustainable growth. Our fast-growing company is permanently looking for new talents.

The following job description pertains to an external position that we are currently hiring for on behalf of our client. Submit your application today!

Responsible for principal procurement and vendor handling: For centre general services, Maintenance services, and Adhoc services

Submiting vendors payments:

• Ensuring all vendor’s fees have been recorded accurately and in a timely manner for invoice submission and expenses reporting
• Ensuring on time following up and complying with payment process and documents for monthly/ quarterly and adhoc invoices for submitting in the system
• Assisting with consolidating the operating expenses reporting of the business on monthly/ quarterly basis

Responsible for customer service management including:

• Handling adhoc requires from tenants to coordinate with vendors/ or internal stakeholders
• Handling general requests (eg: mail handlings, reserve meetings rooms, register parkings, etc.)
• Manning the reception

Responsible for day-to-day administrative and centre operations to ensure the smooth running of the centre:

• Asisting guests in viewing/ touring office space (if needed)
• Ensuring meeting room is well prepared for tenants before using
• Ensuring light is turn off before leaving
• Maintaining suitable office temperature
• Conducting customers and vendors background check in a timely manner
• Others if required

Responsible for the upkeep of a clean, orderly and well-maintained center, including general facilities and office equipment:

• Identifying and providing a timely action to ensure office facilities and equipments are well maintained and/ or functioned
• Being onsite quarterly to follow up with company facilities maintenance operation schedules

Responsible for service billing consolidation

• Ensuring all rechargable fees for tenants have been recorded accurately and in a timely manner.

Assist with the planning event ideas, EDM preparation, tenants engagement and delivery of community events for the Center

• Bachelor's degree in Business Administration, Hospitality, or a related field.
• 2-3 years of experience in operations, administration, or customer service with can-do attitude.
• Strong attention to detail, with good administrative, organisational, and multitasking skills.
• Customer-oriented with strong interpersonal and communication skills.
• Proficient in Microsoft Office.
• Able to work independently and as part of a team.
• Available to be onsite 1 day/ quarter on a Saturday and/or Sunday (up to 4–6 days per year) to oversee and follow up on the company's scheduled maintenance activities.

• Competitive salary package commensurate with experience and qualifications.
• Opportunities for professional growth and development within a dynamic team environment.
• Comprehensive training and support are provided to enhance technical skills and knowledge.
• Access to cutting-edge tools and software to support job responsibilities.
• Other employee benefits follow company policies.